Q: What does the website migration service entail? Will my web site be safe?
A: The web site migration service on offer at Pearl Host is entirely free of cost and involves transferring all your files, databases and emails from your current hosting provider to your brand–new hosting account with us. We’ll also update all the configuration settings necessary for your web sites to be fully functional on our ultramodern cloud hosting platform.Our technicians are completely capable of transferring any kind of site. With years of experience in this field, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom app with lots of custom libraries is as easy as transferring a plain WordPress–based blog.
Q: How much time will it take for my site to be moved to your platform?
A: We try to perform all web site migrations as fast as possible. Yet, we do not have a fixed time frame for web site migrations. There are different factors that you need to take into consideration – the very size of your web site and the workload of our website migration staff, etc. We constantly strive to carry out each migration within 48 hours. With less sizeable sites, our team typically manages to finish within 24 hours.
Q: Do you need something from me before you start transferring my website?
A: We don’t require any sensitive details. We will require, though, the login info for your current web hosting account and the name of the website that you wish to migrate.
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will my website be offline during the migration?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the transfer is finished, we will make certain that everything is functioning properly and that the integrity of your data is not compromised before notifying you that the migration is finished. After that, we will explain to you how to move the domain name to your hosting account with us and how to edit your DNS settings.
Q: Will my old hosting provider need to provide any information/help?
A: No. Apart from your login info for the Control Panel, we will not require anything. We’ll never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you migrate web content from?
A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform given that we can obtain access to the Control Panel and there is FTP access available.The only websites that we cannot migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.