There're plenty of cloud website hosting suppliers on the market today, however the majority of them are resellers who have minimal resources, especially in terms of support. One way to distinguish them is the option to get in touch with the company over the phone. The level of support that you can get through this channel of communication varies depending on the service provider - a few of them provide you with experienced phone support, while others offer common and customer support only as some issues are more time-consuming and it would be far easier to be resolved through a ticket, particularly when the issue has to be escalated. However, it's good to find that you can reach your website hosting provider as there're countless small matters that can be managed efficiently and in a very timely manner through a phone call, not mentioning that you can get additional info about the services even before you become a customer.
Phone Support in Cloud Website Hosting
Since we have live telephone support 14 hours daily, you're able to get in touch with us and talk with our customer support representatives to get more info about all of the Linux cloud website hosting that we supply and make sure that our servers meet the system requirements for your websites before buying anything. For your convenience, we now have phone numbers on 3 different continents so that you are able to call the one closer to you - in the United States of America, the UK or Australia. In case you are already an existing customer, you'll be able to give us a call about general and billing issues, and about some tech issues. If the issue is strictly technical or it can take longer time to handle, you'll have to use our ticketing system, that will enable both you and our technical support team to keep track of the details given by either side.