Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Resolution Guarantee

  • Our crew of professionals will try their best to answer to your assistance demands in less than 1 hour. If, however, the issue you have stumbled upon calls for the help of our Administrators’ =Dept,= we will send the ticket to the administrator in charge and will submit a note to tell you.

  • Top quality support service
  • Professional Client Support Service

  • We are on line for you 24x7x365 to give you help and client support as well as to assist you with any problem that you could encounter when managing your virtual server. We will support all installed in advance programs, including your OS, server administration panel (with respect to the VPS type) and the Web Hosting Control Panel made entirely by our developers.

  • Intuitive help center
  • A Descriptive Help Section

  • An exhaustive and routinely updated knowledge base is incorporated into our in–house built Web Hosting Control Panel. It gives you quick tips on how to perform all the standard website management tasks. The Help area presents in–depth how–to content articles and step by step video courses. You can open the Help area by clicking on the Help or Video buttons in the top right side of each Control Panel section.