1 hour ticket response
Fast assistance is our foremost responsibility and that’s why we’ve got a team of qualified tech support engineers who are eager to offer a swift response to any question that you could have. Simply post your customer support ticket from the Web Hosting Control Panel and we will respond back to you within 1 hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute customer support ticket response time.
A Premium–Quality Client Support Service
We have a team of web hosting support engineers who are eager to answer all your questions every time you are in need of help. Most of our customer service team representatives have lots of years of experience in the Linux cloud website hosting arena, so you can always depend on quick and detailed answers to your questions.
A User–Friendly Help Center
Included in the Web Hosting Control Panel is an easy–to–browse Help Center section, which offers a variety of sources of information. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and website management articles, check out the how–to video tutorials or take a gaze at our F.A.Q. library.