Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering top notch support in good time is our main priority, so we support each Linux cloud website hosting plan with a one hour ticket response guarantee. Once you fill in a ticket or send us an email, our customer support team will try their best to present the most satisfactory remedy for your case and to give you help and advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You can write to us 24x7x365 with any query you might have involving our offerings. We have now technicians available on daily basis to generate instructions when required. You’ll be able to the ticketing system or post a message at any moment, alternatively you can pick–up the phone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while performing tasks within the Control Panel, you’ll be able to always press the Help button and pick your concern in the selection of content articles that will appear. We have also turned almost all posts into movies. The list of video lessons will come up if you click on the Videos key available in each section.