A 99.9% Server Uptime
We’ve built our cloud website hosting platform using reliable hardware and significantly tweaked software. Our admins have installed a modified version of SELinux on each of our machines in order to guarantee utmost security and dependability. We have set up a number of DDoS protection tools coupled with powerful firewall software to make sure our network is unassailable and secure.
All Linux cloud website hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to deliver a high–end web hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our own custom network in an effort to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And thanks to this, regardless of which data centers you pick: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to reduce all potential risks with our cloud hosting packages and irrespective of the fact that our company provides exceptional tech support, there are instances when the client is just not pleased with what we are offering. Or he wants to migrate to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully pleased, you will get your money back.
24/7 Technical Support
When you own a web hosting company, your tech support engineers are of foremost importance. That is why we have mindfully hand–picked a very experienced group of technical support engineers, each with lots of years of practice behind his back. With their help, we offer 24x7 support with all our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All support requests are replied to in under one hour and our average ticket response time is just 20 minutes!